Privacy Policy

Company details

Stonewhistle BV
Cyclamenstraat 18
6663 DM Lent
The Netherlands
VAT number: NL867369966B01
Chamber of Commerce number: 95885374
Email: info@stonewhistle.com
Phone: +31 (0)614125012

Last updated: 20 June 2026

Stonewhistle BV respects your privacy and handles personal data carefully. This privacy policy explains what information we collect, why we use it and what rights you have under the General Data Protection Regulation (GDPR).

1. Personal data we collect

We may collect and process the following information when you visit our website, place an order or contact us:

Name, address, email address, phone number and order details.
Messages you send to us by email, contact form or social media.
Technical website data such as IP address, browser type, device type, pages visited and approximate visit times.
Payment and checkout information processed by secure third-party payment and commerce providers. Stonewhistle BV does not store full payment card details.

2. How we use your data

We use personal data to process and ship orders, answer questions, provide customer support, improve the website, comply with legal and tax obligations, and send updates or marketing only when you have agreed to receive them.

3. Sharing your data

We only share personal data when needed for our services or when legally required. This may include hosting providers, payment providers, shipping partners, accounting services, Shopify and other tools used to operate the website and checkout.

4. Cookies and analytics

The website may use cookies and similar technologies for essential functionality, analytics and performance. You can manage cookie preferences through your browser settings or, when available, through the cookie options on the website.

5. Retention period

We keep personal data only as long as necessary for the purposes described above. Order and invoice data may be kept for 7 years to meet Dutch tax and accounting obligations. Marketing data is kept until you unsubscribe or withdraw consent.

6. Your GDPR rights

You have the right to access, correct or delete your personal data, restrict or object to processing, request data portability and withdraw consent for marketing. To use these rights, contact us at info@stonewhistle.com. We will respond within 30 days.

7. Security

We take reasonable technical and organisational measures to protect personal data against loss, misuse and unauthorised access. No online system can be guaranteed to be completely secure, but we work to keep your data protected.

8. Complaints

If you believe your personal data is not being handled correctly, please contact us first so we can help. You also have the right to file a complaint with the Dutch Data Protection Authority: autoriteitpersoonsgegevens.nl.

9. Changes to this policy

We may update this privacy policy from time to time. The latest version will always be published on this page.

10. Contact

For questions about privacy or personal data, contact Stonewhistle BV at info@stonewhistle.com or +31 (0)614125012.